UE Agency – Terms of Use

1. Acceptance of These Terms

These Terms of Use govern your access to and use of the UE Agency platform, website, user dashboards, job marketplace, recruitment tools, career services, coaching services, downloadable resources, and related digital services (collectively referred to as the "Platform").

By creating an account, accessing the Platform, posting a vacancy, submitting an application, uploading information, purchasing a service, or otherwise using the Platform, you agree to be bound by these Terms of Use.

If you do not agree with these Terms, you must not create an account or use the Platform.

2. About the UE Agency Platform

UE Agency operates a self-service recruitment and career platform designed to connect job seekers, employers, contractors, and other participating users through digital recruitment and career-related tools.

Depending on your account type and the services available to you, the Platform may allow you to:

• Create and manage a professional profile.
• Upload and manage CVs and other career-related information.
• Search and apply for available job opportunities.
• Create, publish, and manage job vacancies.
• Review and manage job applications.
• Present contractor or professional service information.
• Access recruitment and candidate-management tools.
• Access career guidance, coaching, job-matching, resume, or interview-support services.
• Purchase or access other digital services made available through the Platform.

3. User Accounts

Certain Platform features require you to create and maintain a registered account.

You agree that information submitted during registration and account use must be:

• Accurate and reasonably complete.
• Current and kept up to date.
• Lawful and not misleading.
• Submitted by you or with appropriate authority to submit it.

You are responsible for maintaining the confidentiality of your login credentials and for activities conducted through your account.

You must notify UE Agency if you reasonably believe that your account, password, or authentication credentials have been compromised.

4. Job Seekers and Applicants

Job seekers may use the Platform to create professional profiles, upload CVs, search for vacancies, submit applications, and use available career services.

Job seekers are responsible for ensuring that all information contained in their profiles, CVs, applications, qualifications, employment history, references, and other submissions is truthful and accurate.

UE Agency does not guarantee that a job seeker will receive an interview, job offer, employment, contract, or any other opportunity as a result of using the Platform.

5. Employers and Recruitment Users

Employers, organisations, client contractors, and other authorised recruitment users may use the Platform to create company profiles, publish vacancies, receive applications, review candidate information, and manage recruitment activities.

Employers and recruitment users are responsible for ensuring that their vacancies, company information, recruitment requirements, compensation information, and other submitted content are accurate, lawful, and non-misleading.

Employers must not use the Platform to discriminate unlawfully, collect unnecessary personal information, engage in fraudulent recruitment practices, or request information that is prohibited by applicable law.

Employers are responsible for their recruitment decisions and for complying with applicable employment, labour, privacy, anti-discrimination, and recruitment laws.

6. Contractors and Professional Profiles

Where contractor or professional-service functionality is available, users may create profiles describing their skills, experience, qualifications, availability, services, or professional rates.

Users are solely responsible for ensuring that their professional information is accurate and that they have the appropriate qualifications, licences, permissions, or authority required to provide any services they advertise.

UE Agency does not guarantee that a contractor will receive a contract, assignment, client engagement, or payment through the Platform.

7. User-Generated Content

The Platform may allow users to submit, upload, publish, or otherwise provide content including:

• CVs and resumes.
• Professional profiles.
• Job advertisements.
• Company information.
• Skills and qualifications.
• Employment history.
• Applications and supporting documents.
• Career or coaching information.
• Other recruitment-related information.

You retain ownership of content that you lawfully own and submit to the Platform. However, you grant UE Agency the permissions reasonably necessary to store, process, display, transmit, and otherwise use that content to operate and provide the relevant Platform services.

You must not upload or submit content that infringes another person's intellectual property, privacy, confidentiality, or other legal rights.

8. Copyright and Intellectual Property

Unless expressly stated otherwise, the UE Agency Platform and its original content are owned by or licensed to UE Agency. This includes, where applicable:

• Website and Platform design.
• Branding, logos, trademarks, and visual identity.
• Software and source code.
• Database structures and Platform architecture.
• Original text, graphics, interfaces, and digital materials.
• Recruitment tools and platform functionality.
• Career guides, templates, educational resources, and coaching materials.

Except where expressly permitted, you may not copy, reproduce, modify, distribute, publish, sell, license, reverse engineer, scrape, or commercially exploit UE Agency's intellectual property or Platform materials without prior written permission.

Materials made available for personal use may be downloaded or accessed only for their intended lawful purpose and may not be resold or redistributed.

9. Acceptable Use

You agree to use the Platform only for lawful and legitimate purposes.

You must not:

• Provide false, fraudulent, misleading, or impersonated information.
• Create accounts for fraudulent or deceptive purposes.
• Attempt to gain unauthorised access to accounts, systems, databases, or administrative functions.
• Interfere with the operation, security, or availability of the Platform.
• Introduce malware, malicious code, viruses, or other harmful software.
• Use bots, crawlers, scrapers, or automated systems to extract Platform data without permission.
• Harvest, collect, sell, or misuse personal information belonging to other users.
• Copy, resell, or commercially redistribute Platform resources without authorisation.
• Use the Platform for unlawful discrimination, harassment, fraud, scams, or deceptive recruitment.
• Post vacancies or services that are unlawful, fraudulent, deceptive, or unrelated to legitimate recruitment or professional activities.
• Attempt to bypass Platform restrictions, access controls, payment mechanisms, or usage limits.

10. Recruitment Information and Third-Party Content

The Platform may contain vacancies, company information, contractor profiles, professional information, links, or other content submitted by users or third parties.

UE Agency does not independently guarantee the accuracy, completeness, legality, availability, qualifications, employment conditions, or authenticity of all third-party content.

Users should independently verify important information before accepting employment, entering into a contract, providing sensitive information, or making a payment.

11. Recruitment and Employment Disclaimer

UE Agency is a technology-enabled recruitment and career platform. Platform access, profile visibility, applications, job matching, candidate searches, recommendations, or coaching services do not constitute a promise or guarantee of employment.

Hiring decisions remain the responsibility of the relevant employer or contracting party.

UE Agency does not guarantee that:

• A particular vacancy will remain available.
• An application will be reviewed or selected.
• A candidate will be contacted.
• A candidate will receive an interview or offer.
• An employer will successfully recruit a candidate.
• A contractor will obtain a client or assignment.
• A particular salary, rate, contract, or commercial outcome will be achieved.

12. Career Coaching and Self-Service Tools

UE Agency may provide self-service career tools, job-matching features, resume support, interview preparation, career guidance, assessments, or other coaching-related services.

These services are intended to provide guidance and assistance. They do not constitute a guarantee of employment, professional certification, legal advice, financial advice, psychological treatment, or any other regulated professional service unless expressly stated otherwise.

Users remain responsible for evaluating and applying information provided through these services.

13. Payments, Services, and Digital Credits

Certain Platform features or services may require payment, subscription, credits, tokens, or other forms of digital service entitlement.

Where applicable, the relevant service page will identify the applicable price, usage requirements, or service conditions before the transaction is completed.

Digital credits, tokens, or service entitlements may only be used for the purposes for which they are provided and may be subject to specific conditions communicated by UE Agency.

Users must not attempt to manipulate, duplicate, transfer, circumvent, or fraudulently obtain Platform credits, balances, discounts, or service entitlements.

Refunds, cancellations, and payment-related matters are subject to the applicable service terms and refund policy communicated at the time of purchase.

14. Privacy and Data Protection

UE Agency processes personal information in accordance with applicable data protection legislation, including the South African Protection of Personal Information Act (POPIA), where applicable.

Personal information may be processed to operate user accounts, facilitate recruitment activities, provide Platform services, communicate with users, provide requested services, maintain security, process transactions, and comply with legal obligations.

The collection and processing of personal information is governed in greater detail by the UE Agency Privacy Policy.

15. Account Suspension and Termination

UE Agency may restrict, suspend, or terminate an account where reasonably necessary to protect the Platform, its users, or its legitimate interests, including where a user:

• Violates these Terms of Use.
• Provides fraudulent or materially misleading information.
• Engages in abusive, unlawful, or harmful conduct.
• Attempts to compromise Platform security.
• Misuses recruitment or user information.
• Attempts to circumvent Platform controls or payment mechanisms.
• Uses the Platform in a manner that creates a material risk to UE Agency or other users.

Where appropriate, UE Agency may take additional measures to preserve Platform security, investigate suspected abuse, or comply with legal obligations.

16. Platform Availability

UE Agency aims to maintain a reliable and secure Platform but does not guarantee that the Platform will always be available, uninterrupted, error-free, or free from technical defects.

Platform functionality may be changed, upgraded, suspended, restricted, or discontinued where reasonably necessary for maintenance, security, development, legal compliance, or operational reasons.

17. Security

Users must not attempt to compromise the security of the Platform or circumvent authentication, authorisation, access-control, or other security mechanisms.

UE Agency may implement technical and administrative safeguards designed to protect accounts, systems, and information. However, no internet-based service can guarantee absolute security.

18. Limitation of Liability

To the extent permitted by applicable law, UE Agency will not be liable for indirect, incidental, special, consequential, or economic losses arising from or relating to the use of the Platform, including loss of income, employment opportunities, business opportunities, contracts, data, or anticipated benefits.

Nothing in these Terms is intended to exclude or limit any liability that cannot lawfully be excluded or limited under applicable law.

19. Indemnity

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, costs, or expenses arising from your unlawful use of the Platform, violation of these Terms, infringement of another person's rights, or content that you submit to the Platform.

20. Changes to These Terms

UE Agency may update these Terms of Use from time to time to reflect changes to the Platform, services, legal requirements, security practices, or business operations.

Updated terms will be published through the Platform or website with a revised effective date. Where required, users may be provided with additional notice or asked to accept updated terms.

21. Governing Law

These Terms of Use are intended to operate in accordance with the laws of the Republic of South Africa, subject to any mandatory rights or protections that may apply to users under applicable law.

22. Contact UE Agency

If you have questions regarding these Terms of Use, the Platform, or your account, you may contact UE Agency at:

Email: info@ueagency.co.za